Warranty Policy

Last Updated: September 2026

We stand behind the quality of the HP projector products sold on this website. Eligible products purchased directly from seeprojector.com are covered by a 1-Year Limited Warranty, beginning on the original date of purchase.

1-Year Limited Warranty

Our limited warranty covers defects in materials and workmanship that occur during normal use of the product within the warranty period.

If an eligible product is confirmed to have a manufacturing defect during the warranty period, we may, at our discretion:

  • Repair the defective product;

  • Replace the product with the same or a functionally equivalent product; or

  • Provide another appropriate remedy as required by applicable law.

Any repaired or replacement product will remain covered for the remainder of the original warranty period, unless otherwise required by applicable law.

What Is Covered

The warranty generally covers manufacturing defects affecting the normal operation of the projector, including eligible defects involving:

  • Projector hardware;

  • Internal electronic components;

  • Optical or projection-related components;

  • Power or connectivity functions caused by manufacturing defects.

Coverage is subject to inspection and verification by our customer support team.

What Is Not Covered

This limited warranty does not cover damage or malfunction caused by:

  • Accidents, drops, impacts, misuse, abuse, or negligence;

  • Liquid damage, fire, excessive heat, improper humidity, or other environmental conditions;

  • Incorrect installation, improper operation, or use inconsistent with the product instructions;

  • Unauthorized modification, disassembly, repair, or servicing;

  • Use of incompatible or unauthorized third-party accessories, power supplies, or components;

  • Normal wear and tear, cosmetic damage, scratches, or discoloration that does not affect product functionality;

  • Power surges, lightning, natural disasters, or other external causes;

  • Products with altered, removed, or unreadable serial numbers;

  • Lost or stolen products.

How to Make a Warranty Claim

If you believe your projector has a warranty-covered issue, please contact our customer support team before returning the product.

Email: support@seeprojector.com
Phone: +1 (240) 330-4838
Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST

To help us process your claim efficiently, please provide:

  • Your order number;

  • Proof of purchase;

  • Product model and serial number;

  • A description of the issue;

  • Photos or videos showing the problem, if applicable.

Our support team may provide troubleshooting steps before authorizing a return, repair, or replacement.

Please do not return a product without first contacting our customer support team.

Warranty Shipping

For confirmed manufacturing defects covered by this warranty, we will provide return instructions and, where applicable, cover standard return shipping within the original country or region of purchase.

Customers may be responsible for shipping costs related to products that are found not to have a covered manufacturing defect, unauthorized returns, or products moved outside the original country or region of purchase.

Purchases From Other Sellers

This warranty policy applies to eligible HP projector products purchased directly from seeprojector.com.

If your product was purchased from another retailer, marketplace, or sales channel, please contact the seller through which the product was originally purchased for applicable warranty and return information.

Your Legal Rights

This limited warranty is provided in addition to any rights you may have under applicable consumer protection laws. These rights may vary by state, country, or region, and nothing in this policy is intended to limit rights that cannot legally be excluded.

For warranty assistance, please contact support@seeprojector.com.